Managed IT

Remote Active Monitoring

Our 24/7 remote active monitoring suite enables us to monitor a wide variety of systems and hardware. We receive immediate notification of failure so that we can respond quickly and efficiently in order to restore full operation to the device or system in question. This minimises downtime and ensures staff are able to work uninterrupted. Active monitoring means we have awareness of imminent failure on supported devices. For example we can be alerted if a hard disk is about to fail, allowing us to replace the hardware and avoid data loss. Active monitoring helps businesses plan replacements and upgrades, and avoid unexpected expenditure.

 

 

 

  • Increased IT system reliability
  • Instant outage alerts
  • Proactive to provide advance warning of failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ekotech provide class leading managed IT services to businesses around Windhoek and Surrounding areas. Our team of expert engineers ensure our clients’ IT systems run reliably and continuously. We can manage all aspects of your IT system, allowing you to focus on core business functions rather than IT management chores. From servers and networks, workstations, phones, and security, we can provide support remotely, or be embedded on-site for even greater levels of service. Our 24/7 monitoring ensuring your IT systems are reliable and available to staff when they need them. Full SLAs are offered, with response times to suit your requirements and budget.

 

 

 

  • Flexible pricing
  • Full SLA offered
  • Improve efficiency
  • Allows you to focus on your core business

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Outsourced IT Security

Our active monitoring can also be configured to monitor security across and IT system. External threats such as hacking or denial of service attacks, or other unusual network traffic can be detected and dealt with quickly. We can also monitor internal security issues such as access to restricted files, data theft, and data deletion. Full logging can be enabled to provide an audit trail of activity. Security monitoring is a key capability that should be leveraged in order to help a company remain compliant with data security regulations

 

 

  • Detect potential threats
  • Minimise downtime caused by breaches
  • Comply with regulations

 

 

 

 

Call James

085 305 2194

Senior IT expert, Ekotech

 

 

Speak to James

 

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P.O Box 41830

Ausspannplatz,Windhoek

Namibia, 9000

 

 

 

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